Rental Car

Book a rental car in 4 easy steps. You will receive confirmation email upon request acceptation with exact pick-up location in Playa del Carmen. All prices are in Mexican Pesos MXN. Payments on site by wire transfer or cash only. For more infos, please give us a call or What’s App +1 418 609-2789.

Pickup

Pickup location

Pickup date

Pickup time

Return

Return location

Return date

Return time

Driver's age

Agreements

General terms:

Use of the vehicle: The borrower agrees to use the vehicle only for personal purposes and in compliance with applicable laws.
Maintenance and condition of the vehicle: The borrower agrees to keep the vehicle in good condition and to immediately report any damage or mechanical problem to the lender.
Insurance: The vehicle is insured to the name of the lender. In the event of breakage or accident, a deductible of 10% of the value of the damage applies. The borrower agrees to immediately inform the lender in the event of an incident (accident, theft, breakage, etc.) and to never mention that it is a rental. The borrower must explain that this is a personal loan, since the lender does not own a business. The lender will manage the situation directly with the insurer.
Liability: The borrower is responsible for all costs related to fuel, fines, tolls and damages caused to the vehicle during the rental period.
Return of Vehicle: The borrower agrees to return the vehicle to the lender on the agreed date and time, in the same condition as it was before rental, with the exception of normal use.
Security Deposit (if applicable): A deposit of $5,000 Mexican Pesos is required and will be refunded upon return of the vehicle, subject to satisfactory inspection.
Indemnification: The Borrower indemnifies the Lender for any claim, loss or damage resulting from the use of the vehicle.

Signature of the Parties: By checking this agreement box, the borrower declares having read, understood and accepts all general terms above. This replaces borrower’s signature and makes the acceptance clear and official.

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COMMON QUESTIONS

About car rental

Vehicle Protection

Car rental insurances are usually referred to as APD (Loss and Damage Waiver) and Collision Damage Waiver (CDW) and cover damage to the vehicle in an accident. Note that a deductible of $10 000 MXN pesos is due before any claims.

Third-Party Protection

Liability insurance usually covers damage to a third party's property in an accident involving the rental car.

Security deposit

A security deposit (or deposit) is required when you pick up your rental vehicle. An amount of $5000 MXN Pesos paid by Interac E-transfer is required and will be refunded when the vehicle will be returned under the same conditions.

Optional Services

It is possible to add optional services to your booking such as a GPS, child seat, booster seat, etc. Add them to your booking so you don't have to think about them later!

Additional driver

If you share the vehicle with another personn, the latter must be added to the rental agreement as an additional driver and must also comply with the rental conditions (minimum age, driving license, etc.).

Mileage

Check your reservation to see if your rental includes unlimited mileage or not. Unlimited mileage means you can drive as many miles as you want without paying any extra fees.